FAQ

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You can call us, email us or fax in your order.
It’s up to you. We prefer you send us a written order so there isn’t any confusion. You will receive an order confirmation via email for review.
We need to know how your order will be used so we can suggest the proper substrates, adhesives, etc. We also need to know the quantity of items you will order, any finishing requirements such as the re-wind direction for application and when you need them.
We can help. Our staff is knowledgeable about all TTB and FDA requirements.
We prefer a 1 up editable PDF of your artwork. Please be sure to include all high resolution (300 dpi) images, fonts and bleeds. The more accurate your artwork is, the lower your set up costs will be.
If the files are not very large (less than 10 MB), they can be emailed directly to your customer service representative. If they are larger than 10 MB, please upload to our FTP site via our website www.wrightglobalgraphics.com. Be sure to choose the correct recipient from the drop down list so we can get started on your order right away.
We will send a digital proof for your final approval before we proceed with your order.
That all depends on the items we are producing. If you have a “need by” date, please let us know that when the order is placed. We will make every effort to meet your request.
We accept MasterCard, Visa or American Express. We also accept electronic payments, wire transfers and of course written checks.
Invoices are sent via email once your order ships.
We ship most orders via FedEx Super Saver or UPS ground. Large orders can be shipped via your preferred truck line. If you have a preferred shipping method, please let us know when order is placed.
Give us a call! We want you to be happy with your order.
Aqueous coating is a fast-drying, water-based, protective coating, which is applied while the paper stock is on press to protect and enhance the underlying printing.
Bleed is the extension (1/8") of image areas printed beyond the trim size of a sheet or page. This allows the image to spill off the edge of the page.
CYMK stands for the four colors used to create a spectrum of shades in four-color process work. (Cyan, Magenta, Yellow, and Black).
Coated Stock is paper with a special chemical finish or coating applied to the surface in order to create a smoother printing surface.
A comp is a rapidly drawn but high-quality sketch intended for presentation purposes. Traditionally comps are created as quick color sketches done in marker, often used for client presentations especially in advertising and architecture. A comp is usually intended to be a very close approximation to the final production image so that it can easily be evaluated without the ambiguity of a rough sketch.
All written material in editing and typesetting, is referred to as "copy." In graphic design and printing, copy can include everything to be printed: art, photographs, and graphics, as well as type.
Cover stock is the heavy paper stock made for the covers of books or brochures, folders, pamphlets.
A die is the device used for cutting, scoring, stamping, embossing, and de embossing your printed product.
Digital Printing refers to a method of printing in which a digital-based image is transferred directly to the print media without the use of printing plates. It is mostly used for short production runs or large format printing.
Dot Gain refers to the amount that an ink halftone dot expands when applied to the surface of a paper. This is usually a factor of the type of press and the absorbency of the paper.
An image that uses two different overlapping halftone screens in different spot colors to create a toned effect is called a Duotone.
A dummy is a drawing showing layout of type and graphics.
Finish is the term used when referring to the appearance of the surface of a paper.
Flexography is the method of printing (http://en.wikipedia.org/wiki/Printing) most commonly used for packaging (labels, tape, bags, boxes, banners, etc.). A flexographic print is made by creating a positive image on a rubber plate. Then a measured amount of ink (http://en.wikipedia.org/wiki/Ink) is deposited upon the surface of the printing plate (or printing cylinder) using an engraved anilox (http://en.wikipedia.org/wiki/Anilox) roll whose texture holds a specific amount of ink. The print surface then rotates, contacting the print material, which transfers the ink.
Four-Color Process is the technique of printing that uses process colors (cyan, magenta, yellow, and black) to simulate full-color images.
In paper, grain is the direction in which fibers are aligned.
A halftone is an irregular pattern of tiny dots that can be used to print a full range of tones. Halftone screens are used to print reproductions of photographs and artwork that are not line art. Multiple halftones are combined in process color to give the illusion of a full-color image.
Hard Copy is an image or information as it appears on paper, as opposed to on electronic storage.
Line Art is any artwork or type in which there are no gray tones; all image areas are either black or white. Shading may be accomplished by such techniques as stippling or cross-hatching. Line art can be reproduced without using a halftone screen.
Line Screen is the frequency, or fineness of a halftone or screen, expressed in lines per inch (lpi). Coarse screens are used where dot gain is high, fine screens where highest quality is required. This is usually a function of the type of printing press and the paper specification. Common values are 85, 100, 120, 133 and 150 lpi.
A Moire is an undesirable pattern in halftones and screen tints made with improperly aligned screens. Pronounced "moray."
An image that uses a halftone screen printed in a single spot color to create a toned effect is called a Monotone.
Offset is the method of traditional printing where ink is applied to paper by first transferring the ink from a printing plate to a set of rollers and then from the rollers onto press blanket then from the blanket onto paper. This indirect or offset method is the most common type of printing.
Opacity refers to the property of paper, that minimizes the "show-through" of printing from the opposite side or the next sheet. It can also be used to describe ink coverage. Opaque ink does not allow overlapping colors to show through.
An Orphan is a single line of type appearing as first line of a column or page.
Pixel is an acronym for "Picture Element". It is the dot made by a computer, scanner or other digital device.
PMS stands for Pantone Matching System by Pantone, Inc. The PMS number is the most commonly used descriptor when referring to a particular color of ink and is used to provide consistency in the communications of color standards.
Process Color is the method of applying color to a printed project that uses only four (4) inks to depict all colors. The four colors are Cyan, Magenta, Yellow and Black. This process is also known as CMYK color.
Register refers to the fitting of two or more printed images, usually in different colors, in precise alignment with each other.
A serif is the short line crossing the ends of main strokes of a type character in some type families.
Sheet Fed is the process of feeding a press with individual sheets. This process is typically used for smaller runs.
Spot Color is the method of applying color to a printed project that uses specially mixed inks to depict the color. There are hundreds of these colors and the most common reference system for selecting them is the Pantone Matching System.
A Tint is achieved by applying ink as a screen to achieve a tone, usually specified as a percentage.
Trapping is a technique in which adjacent colors slightly overprint each other to avoid white gaps between the colors, should one or more of the inks print out of register.
Trim Marks are lines printed on the page, showing where to cut edges off paper or cut paper apart after printing.
Trim Size is the final size of a printed piece. The untrimmed size may be larger due to bleed.
Turnaround Time refers to the amount of time needed to complete a job.
Uncoated Stock is paper without any special chemical finish or coating. The most common type of paper used in printing and copying.
Web Fed is the process of feeding the material to the press from a single master roll. The material is then cut or re-rolled depending on its end use.
Weight is a relative measurement of the heaviness of papers, stated in pounds (lbs). Common weights for copying papers are 20 and 24 lb. writing; for printing papers common weights are 60, 70 and 80 lb. text; and for covers common weights are 65 and 80 lb. cover.
Up refers to the number of times an identical image appears on one sheet of paper. Printing two or three up means printing the identical image twice or three times in one impression on one sheet of paper; a cost-effective practice allowing for maximum utilization of materials.
Varnish is a clear liquid applied like ink to paper on press to protect and enhance underlying printing.